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The Social Steward
May 7, 20202 min read
WFH This Circuit Breaker
It's been about a month since the COVID-19 Circuit Breaker measures, and it's been business as usual (or rather at home) for us at TSS....
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The Social Steward
Mar 9, 20191 min read
Too Big To Fail? Or Too Big So Fail?
Another major aspect, other than keeping food quality consistent, is that many food businesses don’t dedicate much to marketing and rely...
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The Social Steward
Apr 11, 20181 min read
Would you call a customer who left 1-star review a “crying baby”?
By now, most businesses should know that ungracious replies to negative Facebook reviews is a big no-no, for obvious reasons. In today's...
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The Social Steward
Feb 20, 20181 min read
So much pre-publicity; but what about post-publicity?
There was zero queue when I went during lunch (a reminder to future food owners/marketers that post publicity is equally important.) With...
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